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Guest Surveys
Surveys have become an incredible tool to gain important feedback from guests, sponsors and key event stakeholders. Use them as much as possible in your post-event reporting so annual events can continue to grow and improve.
Specifically, use them to determine:
- What is the level of satisfaction for the event?
- Which elements of the event do they like most?
- What, if anything, did they dislike about this event?
- Are they likely to participate in one of your events in the future?
- How likely are they to tell a friend about this event
NPS (Net Promoter Score) or Yes/No questions are always preferred as they are quick and easy for people to answer. Always end with an open answered questions where guests can provide any other thoughts or event-related feedback.
There are many online surveys sites available to use, and most are also free of charge. A couple of our favourites:
